FAQ.
Orders & Payments
Q. What payment methods do you accept?
A. We accept secure online payments via credit/debit cards, UPI, net banking, and digital wallets. All transactions are 100% encrypted and safe.
Q. Why don’t you offer Cash on Delivery (COD)?
A. Every DripTrap piece is made in very limited numbers. COD often leads to fake or canceled orders, which blocks genuine customers from getting their size before it sells out. To keep things fair and smooth, we only accept prepaid orders.
👉 Your trust matters — that’s why all payments are protected with SSL security, and refunds (if applicable) are processed directly back to your account.
Q. Is my payment information safe?
A. Yes. We use secure payment gateways and SSL encryption. Your card details are never stored or shared.
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Shipping & Delivery
Q. Where do you ship?
A. We currently ship across India and will be expanding internationally very soon.
Q. How long will delivery take?
A.
• Metro cities: 3–5 working days
• Other locations: 5–7 working days
• International (when live): 10–15 working days
Q. How much does shipping cost?
A.
• Free shipping on orders above ₹X,XXX
• Standard shipping fee of ₹XXX for smaller orders
Q. How do I track my order?
A. Once your order is dispatched, you’ll receive an email/SMS with a tracking link. You can also log into your DripTrap account to check your order status.
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Products & Collections
Q. How do I choose the right size?
A. Each product page includes a size chart. We recommend comparing your measurements with the chart for the perfect fit.
Q. The size I want is out of stock. Will it be restocked?
A. Most DripTrap pieces are limited edition and will not return once sold out. However, future collections may include similar cuts in new colors or designs.
Q. What is the “Meltdowns Series”?
A. The Meltdowns Series is one of our most loved collections. It will continue as an ongoing series, but every drop will have new and unique designs — no two pieces will ever be the same. That means exclusivity for every release.
Q. What fabrics do you use?
A. We work with premium fabrics like 250 GSM looper lycra, 400 GSM fleece, and more. Each product page lists the exact fabric and care instructions.
Q. Will the product look exactly like the photos?
A. We shoot all items in natural lighting to be as accurate as possible, but slight variations may occur due to screen brightness or resolution.